Privacy Policy

Last Updated: March 7, 2025

Lockwood Beekeeping Supplies is committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and manage your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

By using our website www.lockwoodbeekeepingsupplies.com (the “Site”), you agree to the collection, use, and disclosure of your personal information as described in this Privacy Policy.

  1. Information We Collect

We collect two types of information from users:

  1. a) Personal Information:
    Personal information is any information that can identify you. This may include, but is not limited to:
  • Name
  • Email address
  • Phone number
  • Address
  • Payment information
  • Date of birth
  • Any other information that you provide to us
  1. b) Non-Personal Information:
    Non-personally identifiable information includes:
  • IP address
  • Browser type
  • Device type
  • Pages visited on the Site
  • Time spent on the Site
  • Referring/exit pages
  1. How We Use Your Information

We use the information we collect to:

  • Provide and maintain our services
  • Communicate with you, including sending newsletters, updates, and promotional offers (with your consent)
  • Improve the performance, functionality, and user experience of the Site
  • Process transactions and payments
  • Monitor usage trends for analytics and business insights
  1. How We Disclose Your Information

We may disclose your personal information to:

  • Third-party service providers: We may share your personal information with third-party vendors who provide services to us, such as payment processors, data storage providers, marketing services, and analytics companies.
  • Legal obligations: We may disclose your personal information if required to do so by law or in response to a subpoena or other legal process.
  • Business transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.
  1. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect data on how our Site is used. Cookies help us enhance your user experience, analyze trends, and provide personalized content.

You can manage cookies through your browser settings. However, please note that disabling cookies may affect your ability to use certain features of the Site.

For more information, you can visit [link to your cookie policy, if applicable].

  1. Data Security

We are committed to protecting your personal information. We implement reasonable technical and organizational measures to safeguard your data. However, no method of data transmission or storage can be guaranteed to be 100% secure. Therefore, we cannot guarantee the absolute security of your personal information.

  1. Your Rights Under the Australian Privacy Principles

As an individual under Australian law, you have certain rights regarding your personal information:

  • Access: You have the right to request access to the personal information we hold about you.
  • Correction: If any of your personal information is incorrect, you can request that we correct it.
  • Deletion: You may request that we delete your personal information, subject to certain legal exceptions.
  • Opting out of direct marketing: You can opt out of receiving direct marketing communications from us by following the instructions in the emails or contacting us directly.

To exercise any of these rights, please contact us using the details provided in the Contact Us section below.

  1. International Data Transfers

If you are located outside of Australia and access the Site, please note that your personal information may be transferred to and processed in Australia, where our servers and data processing facilities are located. Australian data protection laws may differ from those in your jurisdiction, but we will protect your personal information in accordance with the Privacy Act 1988 (Cth).

  1. Children’s Privacy

Our Site is not intended for use by children under the age of 16, and we do not knowingly collect personal information from children. If you believe that we have collected personal information from a child under 16, please contact us immediately, and we will take steps to remove such information.

  1. Notifiable Data Breaches Scheme

In the event of a data breach that is likely to result in serious harm to any individuals, we are required under the Notifiable Data Breaches (NDB) scheme to notify both the affected individuals and the Office of the Australian Information Commissioner (OAIC).

If we believe your personal information has been compromised, we will notify you as soon as practicable.

  1. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page, and we will update the “Last Updated” date accordingly.

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your personal information.

  1. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, or if you wish to exercise any of your rights under the Australian Privacy Principles, please contact us at:

Lockwood Beekeeping Supplies
2319 Mitchell Highway, Vittoria NSW
sam@lockwoodbeekeepingsupplies.com
02 6368 7160